Ardon Health respects your privacy. The following discloses our information gathering and dissemination practices for this website and the My Ardon app.
Information we collect
Ardon collects many kinds of information in order to operate effectively and provide you the best healthcare products, services and experiences possible.
Personal information is information that is unique to you and can be used to identify you. It includes but is not limited to name, address, telephone number and email address.
Non-personal information includes data such as your browser type and version, which pages you view on our site, what site you came to us from and what site you go to when you leave.
How we use your personal information
Ardon uses the information we collect to operate, improve and personalize the products and services we offer.
We use your personal information to send you requested information about our services, to send you reminders or to respond to your questions.
We may also use the information to communicate with you, for example, informing you about your account and security updates.
We use non-personal information to help diagnose problems with our servers and to administer our website. We look at aggregate activity such as total hits and frequently viewed pages to allow us to continue to improve our website to meet our customers' needs.
Reasons we share your personal information
Except as described in this privacy statement, we will not disclose your personal information to a third party without your consent. We may be required to share your personal information when required by law or to respond to legal process; to combat fraud; to protect our interests or to protect lives.
When an Ardon site or service collects age information, it will block users under the age of 13 or obtain consent from a parent or guardian before the child can use the site or service.
When consent is granted, the child's account is treated much like any other account, including being able to communicate with other users.
Parents can change or revoke consent as described in this privacy statement.
Cookies and similar technologies
We also use web beacons to help deliver cookies and compile analytics. These may include third-party web beacons, which are prohibited from collecting your personal information. You have a variety of tools to control cookies and similar technologies including:
- Browser controls to block and delete cookies
- Controls from some analytics providers to opt out of data collection in web beacons.
This site and the My Ardon app have standard security measures in place such as firewalls to protect the loss, misuse, or alteration of the information under our control.
You can stop the delivery of future promotional communications from Ardon by following the specific instructions in the email or text message you receive. You can also update your communication preferences by calling us toll-free at 855-425-4085.
Corresponding with Ardon
The confidentiality of information sent over the Internet or via wireless networks cannot be guaranteed. Although we take reasonable precautions to safeguard the confidentiality of your information, Ardon cannot guarantee the security of any email correspondence or text messages sent to us. Please do not use email or text messages to send us information that you consider confidential. The My Ardon app uses strict measures to protect the security of your data and information. If you prefer to use telephone, you may call us toll-free at 855-425-4085, Monday through Friday, 8:30 a.m. to 5 p.m.
We may find the need to update or change our privacy statement in the future. We reserve the right to make such changes and will post a new privacy statement should that situation occur.